Atria Senior Living Community Sales Associate - Atria Newport Plaza in Newport Beach, California
Respond to telephone inquiries and conduct walk-in and scheduled tours with prospective residents or interested parties.
Meet or exceed weekly company/community sales standards.
Produce a weekly sales forecast.
Accurately maintain the community’s Customer Relationship Management database by entering information about new inquiries and recording consistent and appropriate follow-up communication with inquiries and prospective residents.
Qualify prospective residents, effectively matching our services to their needs thus maximizing move-in potential.
Assist the Executive Director and Community Sales Director in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable.
As necessary, assist the Management Team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with the company policies and appropriate state licensing regulations.
Coordinate move-in and transfer arrangements; work with community staff (i.e., Housekeeping, Maintenance, movers, etc.) to ensure apartment readiness.
May perform other duties as assigned.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must successfully complete all Atria specified training programs.
Must possess strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills and strong organizational skills including ability to follow-up, detail-oriented, ability to multi-task. Must have the ability to maintain confidentiality.
Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in 190 locations in 27 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 14,600 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.
Atria is an equal opportunity employer. Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law. Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications. We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.
Community Name: Newport Plaza
Requisition ID: 2018-67179
External Company Name: Atria Management Company, LLC
External Company URL: http://www.atriaseniorliving.com